Help Center

Frequently Asked Questions

Have a question? We've gathered answers to some of the most common questions about shopping with Siesta & Co. If you don't see what you're looking for, feel free to contact us. We're always happy to help!

Orders & Shopping

  • Orders are processed within 1–3 business days, excluding weekends and holidays. Once your order ships, you'll receive a confirmation email with tracking information.

  • We begin processing orders quickly to ensure timely shipping. If you need to make a change, please contact us as soon as possible and we'll do our best to help.

  • Yes! Digital gift cards are available and make the perfect gift for birthdays, baby showers, holidays, and special occasions.

  • Some styles may be restocked, while others are available in limited quantities. If a product returns, we'll announce it on our website and social media.

Shipping

  • A refund request can be submitted within 14 days after the purchase is made.

  • Economy Shipping (5–8 business days) is $6.00.

    Express Shipping (1–2 business days) is $20.00.

    Shipping options are available at checkout.

  • At this time, we do not offer local pickup.

  • Once your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.

Returns

  • We accept returns within 14 days of delivery for store credit only. Items must be unworn, unused, and have original tags attached.

  • Customers are responsible for return shipping costs.

  • Visit our Return Portal or contact us for assistance. Once your return is received and approved, store credit will be issued.

  • Yes. Gift cards, sale merchandise, seasonal items, and any products marked Final Sale are not eligible for return.

Products

  • Sizing can vary by style. We recommend reviewing the product description and sizing information provided on each product page. If you need additional guidance, please contact us.

  • Most products are available both online and in-store, but inventory can vary.

  • We do our best to display colors accurately. However, colors may vary slightly depending on your screen settings and device.

  • Many of our styles are purchased in small quantities and may not be restocked once they sell out.

Visiting the Boutique

  • Pineapple Marketplace
    425 Pine Avenue
    Anna Maria Island, FL

  • Monday-Sunday: 10am–5pm

  • Absolutely! Our online boutique is open 24/7 and ships anywhere within the United States.

Customer Care

  • You can reach us anytime at shopsiestaandco@gmail.com or through the contact form on our website.

  • We typically respond within 1–2 business days.

  • Absolutely! Our online boutique is open 24/7 and ships anywhere within the United States.

Still Have Questions?

Email us at shopsiestaandco@gmail.com or visit our Contact page and send us a message. We'll get back to you as soon as possible. 🤍